Top 4 Challenges Businesses Face When Choosing Custom Software 

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When it comes to choosing custom software for your business, many companies face a number of common challenges. Making the wrong decision can cost you time and money. 

Let’s examine the top 4 challenges so that you can make an informed decision about what is best for your company.

1. Undermining the importance of UI/UX 

UI/UX is development shorthand for “user interface / user experience”. This is often considered part of the design phase and can be worked out through storyboards that plot the user journey. 

One of the most common mistakes businesses make when choosing custom software is underestimating (or undervaluing) the importance of UI/UX. A good user interface and user experience are essential for any software application. 

If your software is difficult to use or has a poor design, it will likely frustrate your employees and customers alike by making it harder to efficiently accomplish their goals and complete even the simplest of tasks. This can lead to a decrease in productivity and an increase in support costs. 

Therefore, it is important to choose a software development company that places a high importance on UI/UX. They should have a team of experienced designers who can create a beautiful and intuitive interface for your application. 

Additionally, they should be able to provide you with prototypes or mockups of what the final product will look like. This will give you a good idea of what to expect and help you make sure that the software meets your needs. 

2. Not having a clear plan

What do you want the software to do? If the answer is too broad (e.g., increase efficiency), the developers probably won’t understand what you need. They need clarity in order to be effective. 

If the developers work inside your organization, they might have enough information to ask the right questions. If they are external, they might blindly follow directions without asking questions. 

For example, there was the form letter sent to college students one year from a dean’s office. “Dear 987-65-4321, we are taking a special interest in you this year”. While laughable, a lack of clarity was the underlying issue. When the development team saw the plan which included the phrase “insert SSN here”, the team did exactly that.

Without a clear idea of what you want the software to do, it will be difficult to find a development company that can meet your needs. Additionally, you may end up with a final product that doesn’t quite match your expectations, is buggy, and crashes often. 

To avoid this, it is important to sit down and create a detailed plan for your project. This should include a list of features you want the software to have, as well as a timeline for development. 

3. Picking the wrong technology

Another challenge businesses face is picking the wrong technology. With so many options available, it can be difficult to know which one is right for your project. If you choose a technology that is not well-suited to your needs, it can lead to problems down the road. 

For example, consider a new company looking to create a SaaS app. Amazon Web Services or Google Cloud Platform might be better choices than an on-premise server. Making the wrong choice can cost more, and make it far more difficult to adapt later if requirements or specifications change (as they sometimes do).

To avoid this, you need to have a good understanding of your own needs and partner with someone who’s knowledgeable in custom software development. What are the goals of your project? What kind of data will you be working with? Once you know the answers to these questions, you can start looking into different technologies and see which one is the best fit. 

4. Shortage of talented developers

Another challenge businesses face when choosing custom software is the shortage of talented developers. With the demand for custom software increasing, there aren’t enough experienced developers to meet the need. This can lead to longer development times and higher costs. 

To avoid this, you need to be sure to choose a software development company that has a team of experienced developers. Ask about their experience, projected timeline, and the process they use for development. This will help you ensure that you are working with a company that has the talent and experience to meet your needs. 

By taking the time to understand these challenges, you can be sure that you are prepared when choosing custom software for your business. By having a clear plan, choosing the right technology, and working with an experienced development team, you can avoid these challenges and ensure a successful project.

At Bizzuka, our software developers focus on creating tailor-made solutions that solve your unique problems and yield an ROI within 6 – 18 months. 

Our software is flexible, scalable, and carefully crafted to adapt to your ever-changing business. 

We also offer various levels of customer support and carry with us 20 years worth of experience. Not only that, but we’re experienced in various industries and happy to provide references and explain the development process to you in terms that are easy to understand. 

Don’t know where to start? We do. Schedule your free workflow consultation with Bizzuka today!